Terms of Service
These terms govern your use of our craft beer discovery platform. Please read them carefully as they form a legal agreement between you and Hops.
Agreement to Terms
Welcome to Hops! These Terms of Service ("Terms") constitute a legally binding agreement between you and Hops regarding your use of our craft beer discovery platform, website, and related services.
By accessing or using our platform, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these terms, you may not access or use our services.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting, and your continued use of the platform constitutes acceptance of the modified Terms.
Key Terms Overview
Understanding the main areas covered by our Terms of Service
User Accounts
Requirements for creating and maintaining your account, including age restrictions and accurate information.
Platform Usage
Acceptable use policies and guidelines for interacting with breweries, content, and other users.
Intellectual Property
Rights and restrictions regarding content, trademarks, and proprietary information on our platform.
Prohibited Activities
Actions that are not permitted on our platform to ensure a safe and respectful community.
User Accounts & Eligibility
To access certain features of our platform, you must create an account and meet our eligibility requirements.
Age Requirements
You must be at least 21 years old in the United States or 19 years old in Canada to create an account. Age verification may be required for certain features.
Account Information
You must provide accurate, current, and complete information during registration and maintain the accuracy of your account information.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Important Legal Notice
Alcohol-Related Platform: Our platform is designed for adults of legal drinking age who wish to discover and learn about craft beer responsibly.
Account Termination: We reserve the right to suspend or terminate accounts that violate our terms, provide false information, or engage in prohibited activities.
Legal Compliance: You agree to comply with all applicable local, state, and federal laws regarding alcohol consumption and online platform usage.
Your Responsibilities
As a member of our community, you agree to uphold these responsibilities.
- Provide accurate and truthful information in your profile and reviews
- Respect intellectual property rights of breweries and other users
- Follow responsible drinking guidelines and promote safe alcohol consumption
- Report inappropriate content or behavior to maintain community standards
- Keep your account credentials secure and notify us of unauthorized access
- Comply with all applicable laws and regulations in your jurisdiction
- Respect the privacy and personal information of other users
Content Policy
Authentic Reviews: All reviews and ratings must be based on genuine experiences. Fake or manipulated reviews are strictly prohibited.
Respectful Communication: Maintain a respectful tone in all interactions. Harassment, discrimination, or abusive language will not be tolerated.
Responsible Content: Content must promote responsible drinking and comply with our community guidelines and applicable laws.
Prohibited Activities
The following activities are strictly prohibited on our platform and may result in account suspension or termination
Content Violations
- Posting false reviews or misleading information
- Uploading inappropriate or offensive content
- Spam or excessive promotional material
- Copyright or trademark infringement
Account Misuse
- Creating multiple accounts to manipulate ratings
- Sharing login credentials with others
- Impersonating other users or businesses
- Using automated tools or bots
Community Harm
- Harassment, bullying, or discrimination
- Promoting excessive drinking or underage consumption
- Sharing personal information of others
- Engaging in illegal activities
Intellectual Property Rights
Understanding ownership and usage rights for content on our platform
Our Content
All platform features, design, code, and proprietary information are owned by Hops and protected by intellectual property laws.
The Hops name, logo, and trademarks are our exclusive property and may not be used without written permission.
You may not copy, modify, distribute, or create derivative works from our platform or content.
Your Content
You retain ownership of content you create, but grant us a license to use, display, and distribute it on our platform.
You represent that you have all necessary rights to the content you post and that it doesn't infringe on others' rights.
We may remove content that violates intellectual property rights or our terms of service.
Limitation of Liability
Important information about our liability limitations and service disclaimers
Service Availability
We strive for 99.9% uptime but cannot guarantee uninterrupted service due to maintenance, technical issues, or circumstances beyond our control.
Content Accuracy
While we work with breweries to ensure accurate information, we cannot guarantee the completeness or accuracy of all brewery and beer details.
Third-Party Services
Our platform integrates with third-party services and we are not responsible for their availability, security, or performance.
User-Generated Content
We are not liable for content posted by users, including reviews, ratings, and comments, though we moderate according to our guidelines.
Disclaimer
Our services are provided "as is" and "as available" without warranties of any kind. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
Account Termination
Your Rights
You may terminate your account at any time by contacting our support team or using the account deletion feature in your settings.
Upon termination, your access to the platform will cease, but certain information may be retained as required by law or our policies.
You can request deletion of your personal data in accordance with our Privacy Policy and applicable data protection laws.
Our Rights
We may suspend or terminate your account immediately for violations of these Terms, illegal activities, or to protect our community.
We may discontinue or modify our services at any time, with or without notice, though we'll provide reasonable advance notice when possible.
Termination does not relieve you of obligations incurred prior to termination or limit our rights to seek remedies.
Governing Law & Disputes
These Terms are governed by and construed in accordance with the laws of British Columbia, Canada, without regard to conflict of law principles.
Any disputes arising from these Terms or your use of our services will be resolved through binding arbitration in accordance with the rules of the British Columbia International Commercial Arbitration Centre.
Before initiating arbitration, we encourage you to contact us directly to resolve any issues. Many concerns can be addressed through our customer support team.
Changes to These Terms
We reserve the right to modify these Terms at any time to reflect changes in our services, legal requirements, or business practices.
Material changes will be communicated through prominent notices on our platform, email notifications, or other appropriate means at least 30 days before they take effect.
Your continued use of our services after changes become effective constitutes acceptance of the revised Terms. If you disagree with changes, you should discontinue use and may terminate your account.
Questions About These Terms?
Contact our legal team if you have questions about these Terms of Service or need clarification on any provisions.