Contact Us
Have questions, need support, or want to share feedback? We're here to help you get the most out of your craft beer discovery journey.
Get In Touch
Choose the contact method that works best for you
Email Support
Get help with your account, technical issues, or general questions. We're a small team of two passionate craft beer enthusiasts who personally read and respond to every message.
support@hopsbrews.com
Send us a Message
Fill out the form below and we'll get back to you as soon as possible.
What can we help with?
Common inquiry types to help you get faster assistance
General Support
Account issues, password reset, or navigation help
Bug Report
Found a problem? Let us know so we can fix it
Feature Request
Suggest improvements or new features for the platform
Business Inquiry
Partnership opportunities or brewery verification
Our Team
A small, passionate team based in beautiful Kelowna, British Columbia
Location
Kelowna, BC, Canada
Support Hours
Monday - Friday: 9:00 AM - 5:00 PM PST Weekends: Closed
Pacific Standard Time (PST)
Remote Team: We're a fully remote company with both team members working from home in Kelowna. All support is handled via email, and we personally respond to every message.
Kelowna, BC
In the heart of the Okanagan Valley
Response Times
We typically respond to support inquiries within 24-48 hours during business days. As a small team of two, we personally read every email and strive to provide helpful, personalized support.