Help Center
Everything you need to know about using Hops to discover, review, and enjoy craft beer. Get started quickly or dive deep into our features.
Browse Help Topics
Find detailed guides and tutorials for all aspects of the Hops platform
Getting Started
Learn the basics of using Hops to discover and review craft beers
Discovering Beers
Master the art of finding new craft beers and breweries you'll love
Reviews & Ratings
Learn how to write helpful reviews and understand the rating system
Collections & Favorites
Organize your beer journey with personal collections and favorites
Community Features
Connect with other craft beer enthusiasts and build your network
Account Settings
Manage your profile, preferences, and account security
Getting Started
New to Hops? Follow these simple steps to get the most out of your craft beer discovery journey
Common Questions
Quick answers to frequently asked questions
How do I reset my password?
No need! We use a passwordless login system. Just enter your email and we'll send you a login code.
Why can't I find a specific brewery?
We're constantly adding new breweries. If you can't find one, we have a form to submit a request to add it.
How do I delete a review I posted?
Go to your profile, find the review under 'My Reviews', and click the delete option. Note that this action cannot be undone.
Can I edit my review after posting?
No, unfortunately we do not allow edits to reviews after they have been posted.
How does the rating system work?
We use a 5-star rating system. 1 star = Poor, 2 stars = Below Average, 3 stars = Average, 4 stars = Good, 5 stars = Excellent.
Is Hops available on mobile?
Yes! Our website is fully responsive and works great on mobile devices. We're also developing native mobile apps coming soon.
Feature Guides
Detailed guides to help you master all of Hops' features
Mobile Experience
Learn how to get the best experience on mobile devices
Desktop Features
Discover advanced features available on desktop
Privacy & Security
Understanding your privacy settings and data security
Community Guidelines
Learn about our community standards and best practices
Still Need Help?
Can't find what you're looking for? Here are additional ways to get support