Frequently Asked Questions

Find quick answers to common questions about Hops. Can't find what you're looking for? Our support team is here to help.

31 questions found

Browse by Category

Explore questions organized by topic to find exactly what you're looking for

Account & Profile

Questions about your account, profile setup, and personal settings

5 questions

Beer Discovery

Finding beers, using search, filters, and exploration features

5 questions

Reviews & Ratings

Writing reviews, rating system, and review guidelines

5 questions

Community

Following users, social features, and community guidelines

4 questions

Breweries

Brewery profiles, verification, and business accounts

4 questions

Technical

App issues, mobile experience, and troubleshooting

4 questions

Privacy & Security

Data protection, privacy settings, and account security

4 questions

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Report bugs or technical problems

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Frequently Asked Questions

How do I create an account on Hops?

Why don't you use passwords for login?

How do I change my profile information?

Can I delete my account?

How do I change my notification preferences?

How do I search for specific beers or breweries?

What do the different beer style categories mean?

How do I find breweries near me?

Can I filter beers by alcohol content or availability?

Why can't I find a specific beer or brewery?

How does the rating system work?

Can I edit or delete my reviews after posting?

What makes a good beer review?

Can I add photos to my reviews?

Why was my review removed or flagged?

How do I follow other users?

What are the community guidelines?

Can I create collections or lists of my favorite beers?

How do I report inappropriate content or users?

How can my brewery get listed on Hops?

What is brewery verification and why is it important?

Can brewery owners respond to reviews?

How do I update my brewery's information?

Is there a mobile app for Hops?

Why is the site loading slowly?

What browsers are supported?

I'm having trouble uploading photos. What should I do?

How do you protect my personal information?

Can I make my profile private?

What data do you collect about me?

How do I download or delete my data?

Browse by Category

Account & Profile

Beer Discovery

Reviews & Ratings

Community

Breweries

Technical

Privacy & Security

Still Need Help?

Contact Support

Help Center

Report an Issue

Email Us